How the 200 Day Guarantee Works

How to Claim

Have an issue with your Grunt socks?

  1. Use the claim form below to request a claim.
  2. You will get a reply back to request photos of the issue.
  3. We'll let you know if the claim is approved.
  4. If approved, your replacement pair will be sent out.
  5. That's it.

What's Covered

Issues covered by the 200 day guarantee:

  • Holes from normal work wear
  • Excessive thinning
  • Manufacturing defects

What's not Covered

Issues not covered by the guarantee:

  • Loss or theft
  • Pulled threads
  • Damage from misuse (bleach, chemicals, sharp objects)
  • Normal wear beyond 200 days
  • Dog ate them (yes, it's happened)

Claim Form

Have an issue with your grunt socks within 200 days of purchase? Fill out the below form to begin the guarantee claim process.

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200 Day Guarantee FAQs

Do I need to return the old socks?

Nope. Just send us a photo.

Can I choose a different color for my replacement? 

Yep, as long as it's in stock.

What if I bought a multi-pack?

Each pair in the pack gets its own 200-day guarantee from purchase date.

Is the replacement also covered by the guarantee?

The guarantee is limited to one replacement per pair purchased. The replacement socks don't carry a new 200-day guarantee.

This guarantee is in addition to your rights under Australian Consumer Law, which cannot be excluded.